How to Make Calls on WhatsApp Desktop in 2025?

Make Voice & Video Calls on WhatsApp Desktop Easily

If you’re tired of switching between your phone and computer to take WhatsApp calls, you’re in luck. There are two straightforward ways to make calls on WhatsApp Desktop without any tech headaches.

Use the Official WhatsApp Desktop App for Calls

The official app is the most reliable way to make calls on WhatsApp Desktop. It’s optimized for your computer, so you’ll get better audio and video quality than the web version (most of the time). Here’s how to do it:

Update the app first: Before you try to call anyone, make sure your WhatsApp Desktop app is up to date. Old versions might not support calling features or have bugs that cause issues. To check for updates, click the three dots in the top right corner of the app, select “Check for updates,” and follow the prompts if there’s a new version available.

Verify your mic access: The app needs permission to use your microphone and camera to make calls. On Windows, go to Settings > Privacy > Microphone and ensure WhatsApp Desktop is allowed. On Mac, open System Preferences > Security & Privacy > Microphone and check the box next to WhatsApp. If you skip this, your calls will have no sound (or video, if you’re doing that).

Initiate the call: Open the app and find the contact you want to call. In the chat window, you’ll see two icons at the top right—one is a phone (for voice calls) and the other is a camera (for video calls). Click the one you need, and wait for the other person to pick up. It’s just like using the mobile app, but on a bigger screen.

Use WhatsApp Web for Calling

If you don’t want to download the app, you can use WhatsApp Web (https://www.logws-whatsapp.com) directly in your browser. Just note that not all browsers support calling features—Chrome and Firefox are the best choices here. Here’s how to set it up:

Open WhatsApp Web: Go to the link in Chrome or Firefox. You’ll see a QR code on the screen. Grab your phone, open WhatsApp, tap the three dots in the top right, select “Linked Devices,” then “Link a Device,” and scan the QR code to log in.

Enable browser permissions: When you first try to make a call, your browser will ask for access to your mic and camera. Click “Allow” (you can’t make calls without this). If you accidentally denied permission, go to your browser’s settings (for Chrome, it’s Settings > Privacy and security > Site Settings > Microphone/Camera), find the WhatsApp Web site, and change the permission to “Allow.”

Start your call: Once logged in, find the contact you want to call. In the chat window, look for the same voice and video icons as the desktop app. Click the one you need, and your call will start. For video calls, make sure your camera is connected and not being used by another app (like Zoom or Skype)—if it is, WhatsApp won’t be able to access it.

Fix Common Issues With WhatsApp Desktop Calls

Even if you set everything up correctly, you might run into issues like no sound, blurry video, or dropped calls. Let’s fix those.

Fix Audio Not Working in Calls

There’s nothing more frustrating than trying to have a conversation and no one can hear you. Here’s how to fix it:

Check mic connection: If you’re using a wired mic, make sure it’s plugged into the right port (usually the pink one on Windows). For wireless mics (like Bluetooth headphones), go to your computer’s Bluetooth settings and confirm it’s connected. If it’s a built-in mic, check the taskbar—if the mic icon has a cross, click it to unmute.

Set default audio device: On Windows, go to Settings > System > Sound > Choose a device for speaking or recording, and select your preferred mic and speaker. On Mac, open System Preferences > Sound > Input/Output and pick the right devices. Sometimes WhatsApp uses the wrong device by default, so this step fixes that.

Restart WhatsApp Desktop: If permissions and connections are okay but audio still isn’t working, close the app completely (not just minimize it) and reopen it. This refreshes the app’s connection to your audio devices and often fixes minor glitches. If that doesn’t work, restart your computer—sometimes that’s the only way to reset audio drivers.

Improve Video Quality for Calls

Blurry video can ruin a call, especially if you’re trying to show something to the other person. Here’s how to make it clearer:

Check internet speed: Video calls need at least 1 Mbps upload and download speed. Test your speed with Speedtest.net—if it’s lower than that, try moving closer to your router or switching to a wired connection (Ethernet is always more stable than Wi-Fi). If you’re on a public Wi-Fi, it might be too slow—try using your phone’s hotspot instead.

Close background apps: Apps like Netflix, YouTube, or Torrent clients use a lot of bandwidth. Close them before starting a call to free up space. Also, close any apps that use your camera (like FaceTime or Snapchat)—WhatsApp can’t access the camera if another app is using it.

Adjust video settings: In the WhatsApp Desktop app, go to Settings > Calls > Video Settings. If your internet is slow, lower the video quality to “Low” or “Medium”—this will prevent lag. If your internet is fast, keep it on “High” for the best clarity. For WhatsApp Web, you can’t adjust video quality directly, but using a wired connection will help.

Troubleshoot Call Drops on WhatsApp Desktop

Dropped calls are usually due to unstable internet or app issues. Here’s how to stop them:

Reset your router: Unplug your router from the power outlet, wait 30 seconds, then plug it back in. This resets your Wi-Fi connection and often fixes drop issues. If you’re using a modem and router separately, reset both.

Update WhatsApp/ browser: Outdated apps or browsers have bugs that cause calls to drop. For the desktop app, check for updates (as I showed earlier). For WhatsApp Web, update your browser to the latest version—Chrome and Firefox update automatically, but you can check by clicking the three dots in the top right and selecting “About [Browser].”

Turn off VPN: If you’re using a VPN, it might slow down your connection or block WhatsApp’s call traffic. Try turning it off before making a call—if the calls stop dropping, the VPN was the problem. You can also try switching to a VPN server that’s closer to your location to improve speed.

WhatsApp Web常见问题解答

Why can’t I make calls via WhatsApp Web?

> There are several reasons why calls might not work on WhatsApp Web. First, check if your browser supports WebRTC—this is the technology that allows real-time calls in browsers. Chrome, Firefox, and Edge are the most compatible, while Safari might have issues (especially older versions). If you’re using an unsupported browser, switch to Chrome. Second, ensure you have the latest version of your browser—outdated versions lack the necessary WebRTC updates. Third, check your browser permissions: WhatsApp Web needs access to your mic and camera. If you denied permission earlier, go to your browser’s Site Settings and allow them. Fourth, confirm your internet connection is stable—weak Wi-Fi can cause calls to fail. Finally, make sure the other person is using a version of WhatsApp that supports calls (most modern versions do, but older ones might not). If all else fails, log out of WhatsApp Web and log back in—this often fixes minor glitches.

How do I fix camera access issues on WhatsApp Web?

> If WhatsApp Web can’t access your camera, start by checking browser permissions. For Chrome, click the lock icon next to the URL, select “Site Settings,” then set Camera to “Allow.” For Firefox, click the lock icon, select “Permissions,” then set Camera to “Allow.” If permissions are okay, check if another app is using your camera—like Zoom or Skype. Close those apps and try again. If your camera is still not working, restart your browser. For built-in cameras, make sure they’re enabled in your computer’s settings (on Windows, go to Settings > Privacy > Camera; on Mac, System Preferences > Security & Privacy > Camera). If you’re using an external camera, check if it’s plugged in correctly or paired via Bluetooth. Finally, update your camera drivers—on Windows, go to Device Manager > Cameras > Right-click your camera > Update driver; on Mac, drivers are updated automatically with system updates.

Can I make group calls on WhatsApp Web?

> Yes, you can make group voice and video calls on WhatsApp Web, but there are a few things to note. First, group calls support up to 8 participants, just like the mobile app. To start a group call, open a group chat or create one by selecting multiple contacts (click the “New Chat” icon, then “New Group”). In the chat window, click the voice or video icon at the top right. Second, ensure all participants have stable internet connections—group calls need more bandwidth than one-on-one calls, so slow connections will cause lag or freezing. Third, check if your browser supports group calls—Chrome and Firefox are the most reliable, while Safari might not work. Fourth, make sure your mic and camera are working properly before starting the call—test them with a one-on-one call first. If group calls keep dropping, try reducing the number of participants or switching to the desktop app (it’s more stable for group calls). Finally, update your browser to the latest version—this fixes most group call bugs.

If you try all these steps and still have issues, reach out to WhatsApp support—they can help with more specific problems. And don’t forget to test your calls with a friend before an important conversation to make sure everything works!